Experience

Quality Process Intern | 01/2026 – Current

  • Support data integrity and system performance initiatives using specialized verification software and quality assurance processes.
  • Perform data checks, system stress testing, and issue diagnosis to ensure accuracy and reliability across production workflows.
  • Utilize Lake Imaging Verification Software to validate data and identify discrepancies.
  • Document and escalate system or data issues to Production Supervisors and Quality Analysts
  • Participate in rework operations using equipment such as rewind tables, shrink wrappers, and rewinders to finalize production materials.
  • Cross-check team output for accuracy and provide quality assurance sign-off.
  • Contribute to improvements in technical workflows and documentation, including Numbering Logs and Lot Tag processes.

SPDI – Student Technician | 08/2025 – 01/2026

  • Track and organize lab tools to prevent shortages and improve efficiency.
  • Diagnose and report equipment issues for quick repairs.
  • Perform preventive maintenance to extend machine lifespan.
  • Mentor peers on tool use and project safety.

Field Support Student Associate (2nd Level) | 08/2025 – 01/2026

  • Troubleshoot and resolve 50+ hardware/software tickets weekly.
  • Respond to classroom tech emergencies to minimize downtime.
  • Deploy and configure client devices across campus.
  • Document and escalate complex issues effectively.

Resident Assistant | 01/2025 – Current

  • Foster a supportive community for 40+ residents.
  • Handle conflicts and emergencies with professionalism.
  • Lead weekly floor meetings and promote engagement.
  • Ensure policy compliance and resident safety.

Personal Website Project – Developer | 02/2025 – 04/2025

  • Built and deployed a personal portfolio using HTML, CSS, JavaScript, and React.
  • Applied responsive design for accessibility across devices.
  • Used GitHub for version control and deployment.

Learning Space & Desktop Support Technician – Keene State College

  • Maintained and imaged hardware/software systems.
  • Provided user support and network troubleshooting.
  • Managed IT assets and documentation.

Mechanical Assistant – Vrante's Association, Zimbabwe

  • Performed mechanical diagnostics and repairs.
  • Handled tools safely and collaborated on maintenance tasks.

Math Tutor – Keene State College, Math Center

  • Tutored calculus, algebra, and statistics students.
  • Supported logical reasoning and problem-solving skills.

Facilities Assistant – Keene State College

  • Assisted in facility inspections and safety checks.
  • Supported event setups and building maintenance.

Office Clerk Assistant – Keene State College

  • Processed mail and managed digital filing systems.
  • Handled records and inter-department communication.

Skills

Technical Skills

Research & Analytical Skills

Soft Skills